– November 11, 2025 – The City of Gadsden, Alabama, revenue has increased 24% or $14 million since 2022, with part of that growth being attributed to its Business Licensing and Occupational Tax revenues. From 2024 to 2025 alone, the year over year increase has been 4.7% Business Licensing revenue and 5.2% in Occupational Tax revenue. Gadsden’s Revenue Director directly attributed some of this success to the implementation of TEKConnectGov’s software platform. TEKConnectGov has helped drive efficiencies throughout the process for both the user and the city while remaining user-friendly.
The Revenue Director of Gadsden praised the transformative impact of TEKConnectGov, stating, “Switching to TEKConnectGov has been a game-changer for our department. As someone who’s worked in local government finance for years, I know how hard it can be to find a solution that balances functionality, compliance, and cost-effectiveness—especially in Alabama, where licensing requirements are unique and small-town budgets are tight. After years of searching, TEKConnectGov was the only platform that truly met our needs.” The director highlighted the platform’s role in modernizing Gadsden’s decades-old system, noting its seamless integration and exceptional support. “When modernizing a decades-old system the problems are unique. TekConnectGov consistently delivered, often making changes on the fly. They’ve not only kept up with our demands but exceeded expectations—becoming a true extension of our staff.”
TEKConnectGov’s software helped streamline the process and made it very easy for both businesses and the city officials. The online cloud-based system makes it easier to submit license renewals and tax payments online. The platform’s intuitive design has earned praise from the community, with the Revenue Director noting, “Residents and businesses alike appreciate the ease of use, and we regularly hear that our system is among the most user-friendly out there.” Additionally, the software’s robust tools have empowered the city to efficiently identify delinquent accounts and detect under-reporting, significantly contributing to the revenue increases.
The assistant Revenue Director echoed these sentiments, emphasizing the software’s dual benefits: simplicity for the public and enhanced oversight for the city. “TEKConnectGov makes compliance straightforward for businesses while giving us the tools to ensure accuracy and accountability,” they said. “This balance has been critical to our success.”
Kent, a key representative from TEKConnectGov, was singled out for his exceptional support. “If you’re considering making the switch, talk to Kent—he really can work miracles,” the Revenue Director added, underscoring the company’s commitment to personalized service.
With a focus on ease of use, customer service, and simplifying complex processes, TEKConnectGov has proven to be a vital partner for Gadsden’s revenue department and a small part of Gadsden’s continued financial progress. The city’s success serves as a model for other municipalities seeking innovative solutions to enhance revenue collection while improving community engagement.
For more information about TEKConnectGov and its services, visit https://tekconnectgov.com or contact Kent McCoy, info@tekconnectgov.com.