Citizen Service Request

Open the lines of communication with your citizens.

Key Features

Effective citizen feedback is critical to empowering communities and fostering healthy relationships with city officials. TEKConnectGov’s citizen service request system provides avenues to turn input into real solutions.

Open Communication

Your citizens are your number one priority. Creating an open forum is vital to maintaining your team’s relationship with your community’s members. Our request forms allow citizens to submit maintenance issues, leave feedback, and make inquiries.

Work Orders

Quickly turn service requests into city work orders by department, allowing feedback to be implemented in a tangible and timely manner. Once a work order is created, our asset management module, paired with the citizen service request, makes tracking requests and following up effortless.

Productive Citizens

Citizens who are informed and have an effective feedback outlet are your city’s greatest asset. Our citizen service request system helps productive citizens do more.

Other Citizen Service Request Features

  • Provides open communication and a place for citizens to express themselves.
  • Directs approved requests to a work order creation through our system workflow.
  • Includes tech support from TEKConnectGov’s team.
  • Offers an affordable alternative to larger municipal software systems.

Provide Productive Citizens With the Power to Make Real Change

Watch your community thrive with quality feedback from TEKConnectGov’s citizen service request system. Schedule a free demo with our team today to get started!