Why Choose TEKConnectGov

Why Choose TEKConnect
Gov

Find everything you need to simplify municipal operations

About Us

TEKConnectGov is a software package offered through The Redpointe Group, LLC. In 2016, Jessica Downum and Kent McCoy established The Redpointe Group, developing custom software for the heavy construction industry.

With more than 30 years of experience, Downum and McCoy have a knack for helping companies improve processes. When a small community in Arkansas needed affordable municipal software, The Redpointe Group developed TEKConnectGov.

Most city software is complicated and expensive. It doesn’t fit the needs or limited budgets of smaller areas. TEKConnectGov offers custom software for any city, especially those with populations of 30,000 or less.

Our Team

Kent McCoy

Founder

Email: kent@redpointegroup.com

Phone: 479.449.0449

Jessica Downum

Founder

Email: jessica@redpointegroup.com

Phone: 479.449.0449

Why You Should Choose TEKConnectGov

Public Portal

Easy to Navigate

TEKConnectGov’s public portal takes city forms and organizes them into a step-by-step process for your citizens. Our wizard forms are easy to use, increasing data accuracy and processing speed.

Available from Any Device

TEKConnectgov is accessible from any device with internet access. This accessibility allows contractors, citizens, and business owners flexibility in completing and managing city paperwork, decreasing congestion in city office buildings.

City Management Application

Robust Management

TEKConnectGov’s team brings years of industry experience to our powerful city management platform. Over time, we’ve created a system that improves user experience, simplifies department workflows and makes information more accessible.

Attention to Detail

We designed TEKConnectGov’s municipal platform with the city in mind. This platform can help increase productivity and data accessibility. Our focus on municipal operations helps your team stay on top of projects and allows for better communication with your citizens.

Customizable

Customized to Your City

We understand that each city has different needs for its management platforms. Our product is modular, so you only pay for the options you need. The TEKConnectGov team takes time to acknowledge your needs and desires during the onboarding process to ensure that you get the most out of our system.

The Power of a Payment Portal

Allowing citizens to pay online has become increasingly important for conducting municipal operations. TEKConnectGov allows your city to take payment for a variety of services, including building permits, business licensing, and public space rental. We provide this service to you through our merchant processor, Stripe.

Project Tracking

Easy Permit Tracking

Getting updates on a municipal service can be a hassle for both citizens and city officials. Citizens can grow frustrated, filling your team’s voicemails and inboxes with questions. Progress tracking is baked into our offerings at TEKConnectGov, allowing your citizens and city officials to easily manage and track projects without picking up the phone.

Better Application Management

Say goodbye to massive Excel spreadsheets, manual notebooks, and stacks upon stacks of documents. Our project management system makes it easy to quickly see where things are with color-coded tracking and assigned statuses. Once projects are in progress, you can set up notifications and reminders for specific tasks.

Communication

Immediate Notifications

With built-in SMS and email notifications, citizens and city officials can receive critical project notifications. Users can also filter notification options, ensuring they only get the messages they want.

Email-capable

Providing business owners with critical information promptly can bolster your reputation with current and potential businesses. TEKConnectGov makes communicating with individuals who have completed building permit applications and business license forms easy. If additional information is needed, you can follow up via email. After applications are approved, your team can send them to all relevant parties.

Customer Service

Quick, Reliable Support

At TEKConnectGov, we don’t just drop a massive software package in your lap and leave. We are here to support you and your team’s operations. Our support staff is responsive and knows our product inside and out. When you call TEKConnectGov, you can rest assured that you will always talk with a qualified individual who is ready to help.

Relationship-focused

TEKConnectGov is a team that maintains the same principles throughout the company that have made it successful. Our relationship with our clients is foundational to everything we do. We will always do our best to ensure our product meets your expectations, that customization will fill a need for your city, and that all of our employees and customer representatives are based in the United States.

Do More With Your Municipal Software

Are you ready for software that your team will actually want to use? Schedule a free demonstration with the TEKConnectGov team today to experience the difference for yourself.

Why TEKConnectGov

Why Choose TEKConnectGov

Why Choose TEKConnectGov

Find everything you need to simplify municipal operations

About Us

Our Team

Kent McCoy

Founder

Jessica Downum

Founder

Why You Should Choose TEKConnectGov

Public Portal

Easy to Navigate

Available from Any Device

Do More With Your Municipal Software

Why Choose TEKConnect
Gov